Customer Reviews Reveal Safety Risks Of Amazon Electronic Items
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According to a CNN report, 1500 customer reviews on 70 different items from Amazon Basics revealed safety issues on electronic items. The electronic products were described by the reviewers as exploding, catching fire, smoking, melting or causing electrical malfunctions. Consumers explicitly said that the products must be recalled due to safety risks.
CNN has further stated that about 30 items with 3 or more reviews are still being sold by Amazon. Meanwhile, Amazon stated in an interview with Daily Mail that the safety of their customers is a priority. The retail company is undertaking proactive steps to establish safety and compliance standards for the products being sold.
Since 2016, more than 150 customers have expressed concern over Amazon Basics’ microwave. According to one customer, their house almost got burned down after using the appliance. A Mac and Cheese cup was placed inside the microwave and it caught fire. Outraged customers have shared their complaints in the product review page of the website.
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